QBWC1005 - QuickBooks Web Connector failed to run

Error code 1005 regarding the QuickBooks Web Connector is the result of the Windows login having insufficient permissions to create directories.

QuickBooks Web Connector Error 1005

If the QuickBooks Web Connector cannot create the file that it needs to work, you will receive the error QBWC1005.

Solution

To correct this issue, you will need to confirm that your Windows User Login has the correct access permissions. If your organization has a centrally managed IT department, you may need their assistance to change permissions for your Windows User Login.

 

☑️ Microsoft has provided the steps for updating User Permissions here: https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc754344(v=ws.11)

 

Begin by navigating to the QuickBooks Web Connector on your computer. Generally, the file will be stored on the C drive in the Program Files folder. The file path should look similar to this:

This PC > Windows (C:) > Program Files > Inuit

The exact location for the file may be different for your instance or organization. If you are unsure about where your administrative or IT team has stored the file, it is best to reach out to them for assistance. 

troubleshoot_find_QBWC_Program_Files

💻  If your Web Connector file is not found at the location listed above, it may be stored in the file called "Program Files (x86)". The file location would look similar to This PC > Windows (C:) > Program Files (x86) > Intuit

 

After navigating to the correct file, you will need to update the permissions. Begin by using a right-click and selecting Properties.

A menu window will appear. Select the Security tab.

troubleshoot_find_QBWC_Properties_security (1)

Next, select the user or group that you are altering permissions for. Then click Edit.

troubleshoot_find_QBWC_Properties_security_user

The Permissions window will appear. In the Permissions for SYSTEM box you can update the allow/deny permissions. When done click OK.

troubleshoot_find_QBWC_Properties_security_user_permissions

 

QuickBooks Help: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us