Error Codes
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      QBWC1038 - User canceled from master key input. Need master key to continue

      Error code 1038 in the QuickBooks Web Connector is the result of a missing or incorrect password for a third-party application.

      QuickBooks Web Connector Error 1038Although error QBWC1038 may sound confusing, it only requires a simple change to resolve.

      Cause

      QuickBooks Web Connector error 1038 is caused by a simple password mis-match. This can mean that:

      • The stored password has a typo
      • The stored password is longer valid (has been changed)

       

      Solution

      Updating your "master" password in QuickBooks Web Connector is quick and easy. Look for the column named Password and go to the line with the appropriate application and enter the correct password details.

      Webconnector Password