Why doesn't Accounts Receivable match between Chargezoom and QuickBooks?

Chargezoom tracks unpaid invoices and payments received but does not track credits.

Accounts Receivable between Chargezoom and QuickBooks may not match if a customer has a credit on file inside of QuickBooks. If you have ever issued a Credit, Credit Memo, or Delayed Credit inside of QuickBooks your accounts receivable may not match perfectly.

Chargezoom reflects unpaid invoices and payments that have been submitted but does not reflect Credits.

If you use Chargezoom for your Accounts Receivable exclusively and started from $0 then your Accounts Receivable numbers in both softwares will match.