Invoicing

Every invoice sent the right way, at the right moment.

AVA takes over invoice presentment from the moment an invoice is created in your ERP. She sends it through the channel each customer actually opens, attaches a branded pay link, runs your recurring billing schedules, and times delivery to when each customer is most likely to pay.

AVA on invoicing today

AVA working
  1. 6:00 AM38 recurring invoices generated from billing schedules
  2. 6:04 AMInvoice #4821 held until Tue 9 AM, Acme's usual pay window
  3. 8:15 AMBranded pay link sent by email and SMS to Harbor Supply
  4. 9:02 AMInvoice #4799 opened, paid by ACH 11 minutes later
How it works

How AVA runs invoicing.

  1. 1

    Picks up every invoice.

    New invoices sync from your ERP the moment they are created, including line items, terms, and customer contacts. Nothing to export or re-key.

  2. 2

    Chooses channel and timing.

    Using Payment Graph, AVA learns when and how each customer tends to pay, then schedules delivery for that window instead of whenever the batch runs.

  3. 3

    Presents a branded pay link.

    Every invoice carries your logo, colors, and a one-click pay link that opens a secure portal with card, ACH, and eCheck ready to go.

  4. 4

    Tracks what happens next.

    AVA sees opens, views, and bounces. If an invoice goes unseen or a contact is wrong, she finds another route before it ever becomes a collections problem.

Invoice automation, down to the details.

Everything a billing specialist handles, run continuously and consistently across every account.

Recurring billing

Weekly, monthly, quarterly, annual, or custom schedules. Proration, start and end dates, and auto-charge on saved payment methods.

Branded invoice presentment

Invoices that look like they came from you, delivered by email, SMS, or both, with a pay link above the fold.

Delivery timing

AVA schedules each invoice for the window when that customer is most likely to open and pay it, not the moment it was created.

Contact routing

Send to the right person at every customer, with CCs for AP inboxes, and automatic fallback when an address bounces.

One-click pay links

Customers pay from the invoice itself, with no account to create. Saved methods are offered automatically for returning payers.

Terms and fees

Apply your payment terms, early-pay discounts, late fees, and optional convenience fees consistently on every invoice.

Settings

AVA does the work. You set the rules.

AVA handles

  • Generating invoices from recurring schedules
  • Choosing channel and send time per customer
  • Attaching branded pay links to every invoice
  • Detecting bounces and unopened invoices
  • Syncing invoice status back to your ERP

You decide

  • Branding, logo, and invoice templates
  • Billing schedules, terms, and proration rules
  • Which channels AVA may use for each customer
  • Whether convenience fees or discounts apply
  • Accounts that need approval before invoices go out
Example

A recurring invoice, start to finish

A monthly service customer with a habit of paying on Tuesday mornings.

  1. 1st of the month

    Invoice generated

    AVA creates the invoice from the recurring schedule and syncs it to your ERP.

  2. Held

    Timed for the pay window

    Payment Graph shows this customer pays early in the week, so AVA holds delivery until Tuesday at 9 AM.

  3. Tuesday 9:00 AM

    Delivered by email and SMS

    The branded invoice arrives with a one-click pay link and their saved ACH account preselected.

  4. Tuesday 9:14 AM

    Paid and posted

    Payment clears, AVA applies it to the invoice and posts it to your ERP. No one on your team touched it.

Frequently asked questions

Do I need to change how I create invoices?

No. Keep creating invoices in your ERP as you do today. AVA picks them up automatically and handles delivery from there.

Can AVA run recurring billing on its own?

Yes. Set up a schedule once and AVA generates, sends, and, if you allow it, auto-charges each invoice on time, with proration for mid-cycle changes.

Will invoices look like they come from Chargezoom?

No. Invoices, emails, and the payment portal carry your logo, colors, and business name.

Why would AVA delay sending an invoice?

Invoices delivered when a customer usually pays get opened and paid faster. AVA only shifts timing within limits you set, and you can send any invoice immediately.

Let AVA handle every invoice from here on.

Connect your ERP and watch AVA present your next invoice run.