Meet AVA

The AI accounts receivable agent that works like your best AR team. And thinks like your CFO.

AVA, Chargezoom's Autonomous Virtual Accountant, runs your entire AR function, from invoice to reconciled cash, and acts as a strategic accounting partner. Tell AVA the outcome you want, approve the plan, and watch it happen.

AVA
Collections · Apex Supply
Awaiting approval

Holding the reminder to Apex Supply until Tuesday.

Why, from Payment GraphNetwork patterns put the chance of payment at 87% if we send then, vs. 41% today.
Invoice #4821$18,400 · 12 days past due
Chance of payment87% Tuesday vs. 41% today

A full AR team in one AI agent.

A traditional AR department needs several people to cover the full cycle, and every one of them clocks out. AVA covers every role, around the clock, without taking a day off.

Roles on a traditional AR team and what AVA does in each
Role on a traditional AR teamWhat AVA does
Billing specialistPresents every invoice through the right channel at the right moment, with a branded pay link
Collections specialistRuns intelligent dunning, writing every follow-up from scratch and timing it to when each customer is most likely to pay
Payments coordinatorAccepts card, ACH, and eCheck through a self-service portal, with saved payment methods in a PCI compliant vault
Dispute resolutionWorks through disputes, short pays, and customer questions until they close, escalating only what truly needs you
Cash applicationMatches every bank deposit to its invoice and posts it to your ERP, continuously
AR managerPrioritizes accounts, sets strategy, and reports on performance against your goals
Financial analystForecasts cash flow, flags risk early, and builds custom reports and complex spreadsheets on request

One agent. Every role. Every day of the year.

Every action is a decision, not a rule.

Before AVA sends a single email, AVA works through the same questions your best AR manager would, for every customer, every time.

  1. 1

    Read the account.

    Invoice history, open balances, past conversations, disputes, and how this customer has paid you.

  2. 2

    Look beyond your data.

    AVA draws on Payment Graph, a payment intelligence network spanning 22M businesses, to understand how this customer is likely to behave. Payment Graph is accessible only to AVA and is never disclosed.

    How Payment Graph works
  3. 3

    Choose the best next action.

    Who to contact, through which channel, when, what to say, and which payment option to lead with.

  4. 4

    Explain the why.

    Every action comes with the reasoning behind it, so you can approve or adjust in seconds.

  5. 5

    Learn from the result.

    AVA tracks what worked and refines the next decision, with no manual tuning.

AI makes AR efficient. Intelligence makes it effective.

Don't delegate tasks. Give AVA a goal.

Most software waits for you to click. AVA takes direction the way a senior hire would. Describe the outcome in plain English, and AVA builds the plan, brings it to you for approval, executes it, and tracks progress on a custom dashboard.

We need $400K of 60+ day receivables collected before our credit line renews on March 31.

Here's my plan. Projected collections by March 31: $415K. Approve?

Plan: $400K by March 31

Approved
  1. Prioritize the 14 accounts holding 82% of that balance.
  2. Offer 3-payment plans to the 5 accounts showing elevated risk.
  3. Escalate 2 disputed invoices to you with a recommended resolution.
  4. Lead with ACH for accounts that prefer it.
$268KCollected to date
$415KProjected vs. $400K goal
12 of 14Accounts on track

More goals AVA can own

  • "Cut DSO from 52 days to 35 by end of Q2."
  • "Move our top 50 customers from check to ACH."
  • "Make sure we can cover payroll on the 15th without drawing on the line."

Oversight mode or autonomous mode. Your call.

AVA does the legwork either way. You decide how much AVA does before checking with you, and you can set it per customer, per action type, or across the board.

Oversight mode compared with autonomous mode
AreaOversight modeAutonomous mode
Built forCFOs and Controllers who want the final sayTeams ready to hand off AR entirely
What AVA doesPrepares every email and action, then queues it for approvalExecutes within the rules and limits you set
Your roleApprove, edit, or reject in one clickReview results on your dashboard
ContextEvery item explains why AVA recommends itEvery action is logged with the why behind it
Good forGetting started, key accounts, sensitive situationsRoutine invoices and follow-ups at scale

Mix and match. Most teams start in oversight mode, then move routine work to autonomous mode once they trust the results, while keeping key accounts and large balances in oversight.

Context with every action"Sending a firmer second reminder to Northwind. They opened the first two emails but haven't paid, and accounts with this pattern respond best to a direct payment link. Approve?"
  • Full audit trail
  • Role-based approvals
  • Spending and discount limits
  • PCI DSS compliant

No templates. No robot speak. Your voice.

Customers ignore templated reminders because they can tell. AVA writes every message from scratch for the customer receiving it, in the language and personality you choose. It sounds like your company, because you decide how AVA talks.

Same situation, three voices: an invoice 10 days past due

To: Dana · Invoice #4821Written by AVA · Friendly

Hi Dana, hope the quarter's off to a great start! Quick nudge on invoice #4821 for $6,200. Here's a one-click link whenever you're ready.

Set a default voice, adjust it for key accounts, and AVA keeps the tone consistent across every message, in every language you need.

More than an AR team. A partner who sees what's coming.

Cash flow is the number one problem in business. AVA doesn't just collect it; AVA helps you plan for it, protect it, and explain it.

Cash flow forecasting

AVA predicts when cash will land, based on how each customer actually pays, so you can see shortfalls weeks ahead instead of days.

Proactive action plans

When AVA spots a problem forming, like a key customer slowing down or a cash gap before payroll, AVA brings you a plan to fix it before it hits.

Custom reports on request

Ask for an aging analysis by region, a collections forecast for the board, or a complex spreadsheet of at-risk accounts. AVA builds it in minutes.

"Build me a 13-week cash forecast with best and worst case, and flag which customers drive the difference."

AVA handles the work. Your team drives the results.

Your finance team doesn't disappear. It levels up. AVA takes over the chasing, matching, and copying, around the clock, so your people can focus on the work that needs human judgment.

What AVA handles and what your team focuses on
AVA handlesYour team focuses on
Every invoice, reminder, and follow-upSetting goals and approving plans
Payment acceptance and reconciliationKey customer relationships
Routine disputes and questionsComplex exceptions and negotiations
Forecasts, reports, and spreadsheetsDecisions about cash, credit, and growth

Inside the systems you already use. Live in minutes.

AVA works natively inside QuickBooks, NetSuite, Sage Intacct, Dynamics 365, and more. No migration, no new system to learn, and no exports. Connect your ERP and AVA starts working from your open invoices the same day.

  • QuickBooks
  • NetSuite
  • Sage Intacct
  • Dynamics 365
  • And more

Questions about AVA

What is an AI accounts receivable agent?

An AI AR agent is software that does the work of an AR team on its own: sending invoices, following up on payments, accepting payments, resolving disputes, and reconciling cash. Unlike a chatbot or assistant, it takes action and owns results.

What does AVA stand for?

Autonomous Virtual Accountant.

How does AVA decide when to follow up with a customer?

AVA combines the customer's history with you and payment patterns from Payment Graph to choose the moment, channel, and message most likely to get paid.

Can AVA see my customers' data from other companies?

AVA uses anonymized, tokenized payment patterns from Payment Graph to make better decisions, but never sees or discloses any company's details. Your data is never shared, and you can opt out of contributing to Payment Graph.

Can I review what AVA sends before it goes out?

Yes. In oversight mode, every email and action waits for your approval, with AVA's reasoning attached.

Can I change how AVA sounds?

Yes. You set AVA's language and personality, and can adjust it for individual customers.

Can AVA create reports and forecasts?

Yes. Ask in plain English for cash forecasts, aging analyses, or custom spreadsheets, and AVA builds them for you.

Hire the AR team that never sleeps.

Trusted by thousands of businesses. Live in minutes inside the ERP you already use.