Branded Customer Portal

Brand recognition

You’ve spent years building trust in your brand, don’t dilute it with a Customer Portal that looks like someone else. A seamless, branded experience can reduce friction and encourage customers to pay faster.

Exceed expectations

67% of customers say they prefer self-service over speaking to a company representative.² Give your customers a convenient way to access their data, exactly when they need it, without needing to call.

Save hours every week

Customers want to help themselves, so give them what they want while giving your staff time to focus on priority issues. Eliminating just a few phone calls (average time 6 minutes³) can give your staff hours of their time back every week.

Your portal looks like your brand

Keep your branding consistent and recognizable while making it easy for customers to update their details and pay 24/7/365.

Get paid faster with recognizable emails

When your invoice emails look like your brand, your customers react faster with many paying within 24 hours.

Chargezoom Custom Mobile Email Invoices_horizontal_Tabs

Qualify for lower rates

Ask your processor about Level 2 & 3 rates for your business. Using authentic data, you could be saving up to 33% on every transaction.

Refunds without the hassle

Issue a full or partial refund with a single click. Your invoice is instantly reverted to an “open” status, saving you from manual effort.

Everything your customers need

Take a lunch break. Enjoy your weekend. Your customers can pay, even when you’re away.

It’s 10pm and your customer needs a copy of their receipt for their tax prep. No worries! Customers can access their payment records and download receipts whenever they need them.

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Alert your customers about credit cards that will expire soon and let them update the details themselves. Just a few clicks will keep payments flowing without disruption.

Chargezoom_customer Portal_ Add Payment method

Customers can add as many methods of payment as they need. Multiple credit cards, debit cards, and eCheck accounts can be added to their profile and are ready to use. Old card? New checking account? No problem, just delete the ones that are no longer needed.

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Customers can update their own details for new addresses, email, and phone numbers.

Chargezoom_Customer portal_ Subscriptions

Let your customers easily view the subscriptions they’ve signed up for and when their next bill will be paid.

Deliver better experiences with less effort