Brand recognition

You’ve spent years building trust in your brand, don’t dilute it with a Customer Portal that looks like someone else. A seamless, branded experience can reduce friction and encourage customers to pay faster.

Exceed expectations

67% of customers say they prefer self-service over speaking to a company representative.² Give your customers a convenient way to access their data, exactly when they need it, without needing to call.

Save hours every week

Customers want to help themselves, so give them what they want while giving your staff time to focus on priority issues. Eliminating just a few phone calls (average time 6 minutes³) can give your staff hours of their time back every week.

Your portal looks like your brand

Keep your branding consistent and recognizable while making it easy for customers to update their details and pay 24/7/365.

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Get paid faster with recognizable emails

When your invoice emails look like your brand, your customers react faster with many paying within 24 hours.

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Chargezoom Custom Mobile Email Invoices_horizontal_Tabs

Qualify for lower rates

Ask your processor about Level 2 & 3 rates for your business. Using authentic data, you could be saving up to 33% on every transaction.

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Trucking Industry

Refunds without the hassle

Issue a full or partial refund with a single click. Your invoice is instantly reverted to an “open” status, saving you from manual effort.

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Chargezoom Platform Easy Refunds

Everything your customers need

  • View and pay invoices
  • View past payments
  • Update expiring cards
  • Add new payment methods
  • Update personal details
  • View subscriptions
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Chargezoom View and Pay Invoices

Take a lunch break. Enjoy your weekend. Your customers can pay, even when you’re away.

Chargezoom Customer portal Transactions

It’s 10pm and your customer needs a copy of their receipt for their tax prep. No worries! Customers can access their payment records and download receipts whenever they need them.

Chargezoom_Update Payment info_Customer Portal

Alert your customers about credit cards that will expire soon and let them update the details themselves. Just a few clicks will keep payments flowing without disruption.

Chargezoom_customer Portal_ Add Payment method (1)

Customers can add as many methods of payment as they need. Multiple credit cards, debit cards, and eCheck accounts can be added to their profile and are ready to use. Old card? New checking account? No problem, just delete the ones that are no longer needed.

Chargezoom_Personal Details_Customer Portal

Customers can update their own details for new addresses, email, and phone numbers.

Chargezoom_Customer portal_ Subscriptions-1

Let your customers easily view the subscriptions they’ve signed up for and when their next bill will be paid.

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