You’ve spent years building trust in your brand, don’t dilute it with a Customer Portal that looks like someone else. A seamless, branded experience can reduce friction and encourage customers to pay faster.
67% of customers say they prefer self-service over speaking to a company representative.² Give your customers a convenient way to access their data, exactly when they need it, without needing to call.
Save hours every week
Customers want to help themselves, so give them what they want while giving your staff time to focus on priority issues. Eliminating just a few phone calls (average time 6 minutes³) can give your staff hours of their time back every week.
Everything your customers need
- View and pay invoices
- View past payments
- Update expiring cards
- Add new payment methods
- Update personal details
- View subscriptions
Take a lunch break. Enjoy your weekend. Your customers can pay, even when you’re away.
It’s 10pm and your customer needs a copy of their receipt for their tax prep. No worries! Customers can access their payment records and download receipts whenever they need them.
Alert your customers about credit cards that will expire soon and let them update the details themselves. Just a few clicks will keep payments flowing without disruption.
Customers can add as many methods of payment as they need. Multiple credit cards, debit cards, and eCheck accounts can be added to their profile and are ready to use. Old card? New checking account? No problem, just delete the ones that are no longer needed.
Customers can update their own details for new addresses, email, and phone numbers.
Let your customers easily view the subscriptions they’ve signed up for and when their next bill will be paid.